Terms of Sales

Date of last update 30/11/2022

ARTICLE 1: OBJECT

These conditions govern sales by the bhaktimeditation.com site .

ARTICLE 2 – PRICE

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of bhaktimeditation.com . They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders, whatever their origin, are payable in euros. bhaktimeditation.com reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability. The products remain the property of bhaktimeditation.com until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

ARTICLE 3 – ORDERS

You can place an order: On the Internet: bhaktimeditation.com

The contractual information is presented in French and will be confirmed at the latest when your order is validated. bhaktimeditation.com reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty concerning the order received.

ARTICLE 4 – VALIDATION OF YOUR ORDER

Any order appearing on the bhaktimeditation.com website implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have full knowledge of it. The order confirmation will constitute signature and acceptance of the operations carried out. A summary of the information of your order and of these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.

ARTICLE 5 – PAYMENT

The fact of validating your order implies for you the obligation to pay the indicated price. Payment for your purchases is made by credit card using the secure Stripe & Paypal system. The card is debited only when the order is dispatched. In the event of split deliveries, only the products shipped are debited.

ARTICLE 6 – WITHDRAWAL

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. Return costs are your responsibility. In the event of exercise of the right of withdrawal, bhaktimeditation.com will refund the sums paid, within 14 days following the notification of your request and via the same means of payment as that used during the order.

Model withdrawal form

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

The provision of services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
The supply of goods made to the consumer's specifications or clearly personalized .
The supply of digital content not supplied on a material medium (audio/video file) whose downloading has begun.

ARTICLE 7- AVAILABILITY

Our products are offered as long as they are visible on the bhaktimeditation.com site and within the limits of available stocks.

For non-stocked products, our offers are valid subject to availability from our suppliers.

In case of unavailability of product after placing your order, we will notify you by email.

Your order will be automatically canceled and refunded.

In addition, the bhaktimeditation.com website is not intended to sell its products in large quantities.

ARTICLE 8 – DELIVERY

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In accordance with the legal provisions, in the event of late delivery, you benefit from the possibility of canceling the order under the conditions and methods defined in article L 138-2 of the Consumer Code.

If in the meantime you receive the product, we will reimburse it and the shipping costs to our return center under the conditions of article L 138-3 of the Consumer Code.

bhaktimeditation.com cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals or a package not withdrawn from a depot center (La Poste, Point Relais, Relais Colis, etc.)

ARTICLE 9 – LEGAL GUARANTEE OF CONFORMITY and hidden defects

BHAKTI Meditation is liable for defects in the conformity of the goods to the contract under the conditions of articles L. 217-3 and following of the consumer code and for hidden defects in the thing sold under the conditions provided for in articles 1641 and following of the civil code.

When acting as a legal guarantee of conformity, the consumer:
-benefit from a period of two years from the delivery of the property to act;
- can choose between the repair or the replacement of the good;
-is exempted from providing proof of the existence of the lack of conformity of the goods during the 24 months following the delivery of the goods (12 months for second-hand goods).

Furthermore, the legal guarantee of conformity applies independently of any commercial guarantee granted.

Finally, the consumer can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and that in this case, he can choose between the resolution of the sale or a reduction of the price. of sale in accordance with article 1644 of the civil code.

ARTICLE 10 – LIABILITY

The products offered comply with the French legislation in force. The responsibility of bhaktimeditation.com can not be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services that you plan to order. Furthermore, bhaktimeditation.com cannot be held liable for damage resulting from improper use of the purchased product. Finally, bhaktimeditation.com cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

ARTICLE 11 – INTELLECTUAL PROPERTY

All elements of the bhaktimeditation.com site are and remain the exclusive intellectual property of bhaktimeditation.com . No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any single or hypertext link is strictly prohibited without the express written consent of bhaktimeditation.com .

ARTICLE 12 – PERSONAL DATA

bhaktimeditation.com reserves the right to collect personal information and personal data about you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you. They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.

Learn more about the use of cookies in our “legal notices”

ARTICLE 13 – PROOF ARCHIVING

bhaktimeditation.com will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of bhaktimeditation.com will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

ARTICLE 14 – APPLICABLE LAW IN CASE OF DISPUTES

These General Conditions of Sale and Use, as well as any other separate agreement through which we provide Services to you, will be governed by and interpreted under the laws in force in France.

ARTICLE 15 – SETTLEMENT OF DISPUTES

In the event of any difficulty, Customer Service is at your disposal to find an amicable solution.

In the absence of a solution found directly with Customer Service , a mediation agreement has been signed with: https://www.cm2c.net/

This mediator is mandated by BHAKTI MEDITATION for the resolution of disputes intended to collect any complaints from consumers following an online purchase.

You can access this mediator by following the following link: https://www.cm2c.net/

ARTICLE 16 – CONTACT DETAILS

Questions regarding the Terms and Conditions of Sale and Use should be sent to us at contact@bhaktimeditation.com

Email: contact@bhaktimeditation.com

Published by BRAGA GROUP at Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, UK.